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Ever wonder what really makes your company
thrive? It's viability comes from energy
centers. These centers that operate silently
are the sources of success, creativity,
productivity, and satisfaction, as well
as their counterparts.
Knowing about the
energy centers can positively impact
the productivity and profitability of
your company and the satisfaction of
your employees, customers, and shareholders.
Let's look at the seven energy centers,
what depletes them, and what you can
do to revitalize them. The first energy
center, Company Culture, is the foundation
of the company. Within this center are
the history, traditions, core values,
unspoken expectations and unwritten rules
about how employees behave. A major event
or series of events is usually required
to change the culture which is painstakingly
difficult. This center's energy is depleted
when there is a strong attachment to
the past, an unwillingness to change,
and fear of the unknown. To revitalize
the energy, continue to hire people with
new ideas. Encourage creativity. Take
what's valuable from your roots. Create
new traditions. Validate your core values.
The
second energy center
Relationships,
is created through every relationship
- those with co-workers, managers,
executives, vendors, customers, and shareholders.
Each employee brings their own energy
into the company. The quality of relationships
is reflected in productivity, profitability,
employee morale, customer satisfaction,
and shareholder pleasure. This center's
energy is depleted when there are unresolved
conflicts, resentments, unspoken communication,
lack of respect, and lack of teamwork.
To revitalize the energy, verify that
employees have the skills, tools, and
opportunities they need to nurture
their
relationships. Expect them to resolve
conflicts. Encourage open communication
and conscious cooperation. The third energy
center
Power, is executive
and management authority and influential,
natural leaders. Influential power
is
most often more potent than positional
power. This center's energy is depleted
when power is misused through hidden
agendas, lack of cooperation, mis-communication,
non-responsiveness, and lack of empowerment.
To revitalize the energy, expect employees
to work without hidden agendas and
without coercive influence. Empower employees
so they can make decisions about their
work. The fourth energy
center
The Heart, is the
collective soul of the company.
It is how it cares for its employees.
They want acknowledgment of their efforts,
talents, and skills. They need understanding
when personal challenges arise. A genuine
interest in and consideration for the
concerns of the employees are essential.
This center's energy rapidly depletes
when the employees feel the company
doesn't care about them, respect them,
or understand
their needs. Symptoms include absenteeism,
tardiness, turnover, low morale, and
excessive use of the healthcare system.
To revitalize the energy, nurture and
support your employees. Expect them
to be considerate. Recognize your employees
for their contributions. Create an
environment
that is conducive for putting forth
their best effort. Respect them. Be reasonable
in your expectations. Keep in mind
they
have lives outside of work. The fifth
energy center
The Will, is how the
company operates. There's congruency
when your company really does what
it say it does. There's alignment with
the
company's purpose. Functional systems,
processes, and procedures are in place.
This center's energy is rapidly depleted
when the operations of the company
are dysfunctional. More time and energy
for
work to be completed are required.
Symptoms include frustrated and disgruntled
employees,
decline in productivity, dissatisfied
customers, and lower profits. To revitalize
the energy, check the systems, processes,
and procedures to assure their appropriateness,
efficiency, and flexibility. Communicate
the purpose of the work. Verify that
employees have the business knowledge
and support they need to carry out
their work. The sixth energy center
Vision,
is absolutely essential for the longevity
of the company's
work. When everyone shares the vision,
they feel ownership and accept more
responsibility for what happens on a
day-to-day basis.
This center's energy is depleted when
there's a lack of clarity about where
the company is headed. Employees lack
enthusiasm because they don't view
their work as contributing to a greater
whole.
To revitalize the energy, involve employees
in the development of the company's
vision. Celebrate the vision. Revisit
it on a
timely basis. The seventh energy
center
Connection, is the
company's relationship
with the
world of business and the world at large.
It's engaging in business and community
activities that contribute to the greater
good of the world. It's being environmentally
and socially responsible. This center's
energy is depleted when the company tries
to operate in a vacuum and the only focus
is profitability. To revitalize the energy,
act on your response to the question, "What
are we doing to help make this a better
world?" Support your employees'
volunteer efforts. Sponsor schools and
social agencies. Mentor a struggling
business. Honor your global counterparts.
When
the energy centers function at an optimal
level, strong and dynamic forces
are created that can take the company
to the next level of integrity, viability,
and profitability. So if you want your
company to fully thrive, consider a
thorough investigation of its energy
centers.
Then act upon what you learn. |