| Are
you one of those corporations who consider
“Russia a dream that comes true
only once in a lifetime”? Well,
it’s none too soon to find out more
about the estimated 150 millions consumers
and to assess how they will behave as
consumers.
After a period of chaos
and adjustments the standard of living
in Russia is rising on the average and
a well-off middle class is rapidly expanding.
More than half of the economy’s
output is being produced by the private
sector and a huge amount of foreign investors
are establishing right now. Dárcy
Masius Benton & Bowles, the twelfth
largest advertising agency in the world,
just released a report on the emerging
segments in the Russian market and identified
five distinct groups and their likely
preferences. The groups are identified
as the Business Executives, the Merchants,
the Cossacks, the Russian Souls and the
students.
Businessmen are ambitious,
busy, concerned with status and of course
Western-oriented. They are the yuppies
of the market and have the money to buy
any product they desire. However, they
only buy Western brands that are functional
with some elements of Western imagery.
In the opposite we find the nationalistic
and reliant Merchants who also are known
to be practical and to seek value. They
prefer Russian products in theory but
disdain stamped-out, mass-produced goods.
This segment, the largest among all five,
also admires some Western products, particular
well-engineered German and Northern European
goods such as automobiles and consumer
electronics. Besides being aggressively
nationalistic the Cossacks are also known
to be ambitious and concerned about status
and independence. They still pursue Western
products as status symbols from premium
cigarettes such as Dunhill to expensive
cognacs such as Rémy Martin. In
the middle we find the students and the
regurlar people in Russia called the Russian
Souls.
Students are inclined
toward a cosmopolitan view and are open
to the West. According to Dárcy
Masius Benton & Bowles they are passive,
scraping by, idealistic and practical.
Although they covet Western brands, they
usually choses the cheaper version.
The passive, follows others, fears choices
and hopeful Russian Souls are too undermined
by uncertainty to do much about anything.
Because they are passive and choice is
frightening for them, classic marketing
techniques are difficult to apply. The
best route is to have them witness the
successful experience of others in buying
and using a brand.
“The key is getting
beyond the complex bureaucracies, logistics,
and legal issues and going back to the
psychology of people,” said Nigel
Clarke, regional planning director at
DMB&B Europe in London. “If
we know how people think, feel, and act
in their daily lives in buying things,
we shall have a model that transcends
the vagaries fo current politics and economics.”
He sees Russia as ideal terrain for classic
marketing techniques, as long as they
are used in the context of the Russian
psychology. Talking about target marketing
in present-day conditions may seem surreal,
but if companies do not get in now, later
may be more difficult.
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