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It's a sticky situation. A friend, relative
or just a casual acquaintance asks
for your help or advice on something.
You gladly give it, thinking it's a
one-time favor.
But instead of providing
a little free advice, you've opened the
door to an onslaught of mooching! Now,
every time you check your email, you
find question after question. What do
you do? If you got a rare talent or are
successful in your business you’ve
probably faced this problem. You want
to appear friendly and helpful, but the
person on the receiving end of your favor
is draining you dry. After all, these
are services you charge for. This is
how you make your living. Like many folks,
you don't want to appear rude or unprofessional.
But the time you take to answer questions
and provide help is taking away from
your ability to earn an income. Let me
tell you about one approach that seems
to work wonderfully.
Minimal
Information
When the repeat offender
asks for help, offer a minimal response
to the question.
For the sake of illustration, let's say
your area of expertise is in financing.
If the person asks for information on
how to invest more professional, you
might consider saying that the Russian
market are interesting at the moment
or that she/he should invest in new technology.
You might also mention a few specific
companies that might be a good investment
right now. However, don't go into details.
This lets you give an answer to the question
(instead of just ignoring them), but
doesn't reveal any information you might
charge for.
Honesty
Is the Best Policy
Next, be honest.
Explain that financing advices is what
you do for a living.
It's how you earn your income. Let the
person know that you would be more than
happy to offer consulting services or
full-fledge plan and other services,
but these would come at a cost. Outline
your pricing structure for people so
they'll know exactly what each service
costs. This action gets you "off
the hook" (so to speak) and frees
you from having to answer any future
questions.
Provide
Alternative Resources
Go one
final step further and find some alternative,
free resources the person
might check into for additional information.
By offering a list of internet forums,
free ebooks, or sites packed with information,
you're getting yourself out of the picture
in a kind and professional way. Nine
times out of ten, "moochers" either
don't have the money to pay, or they
are unwilling to pay for products and
services. In either case, you're unlikely
to make a paying client out of such people.
By using the steps above, you gain your
freedom, and at the same time provide
helpful resources where the moocher can
get free information. |